This document outlines the privacy policy for Geysers International. We are committed to protecting your privacy and ensuring the security of your personal information. This policy describes how we collect, use, and share your information, as well as your rights regarding that information.
We collect various types of information to provide and improve our services. This may include:
Information you provide directly to us:
Contact information: Your name, email address, mailing address, and phone number when you register a product, create an account, or contact us.
Payment and transaction information: Details related to purchases, such as credit card information, billing address, and order history.
Customer support information: Records of your communication with our customer service team, including emails and call recordings, for quality control and training purposes.
Product and warranty information: Data you provide when you register a product, submit a service request, or file a warranty claim.
Information collected automatically:
Device and usage data: We may automatically collect information about your device and how you interact with our website or services. This includes your IP address, browser type, operating system, pages visited, and the time and date of your visit.
Cookies and tracking technologies: We use cookies and similar technologies to enhance your experience, analyze website traffic, and understand user behavior. You can manage your cookie preferences through your browser settings.
We use the collected information for various purposes, including:
To provide and manage our services: This includes processing orders, fulfilling deliveries, providing customer support, and managing product registrations and warranties.
To improve our products and services: We use data to analyze trends, understand customer needs, and develop new products and features.
For marketing and communication: With your consent, we may use your information to send you updates about new products, promotions, special offers, and newsletters. You can opt out of these communications at any time.
To ensure security and prevent fraud: We use your information to protect our business and our customers from fraudulent activities and to maintain the security of our services.
To comply with legal obligations: We may use and disclose your information as required by law, such as to respond to a court order or a request from a government authority.
We may share your information with third parties in the following circumstances:
With service providers: We share information with trusted third-party companies that perform services on our behalf, such as payment processing, data analysis, email delivery, and customer support. These partners are obligated to protect your information and use it only for the purposes for which it was shared.
For business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the new owners.
For legal and safety reasons: We may disclose your information if we believe it is necessary to comply with the law, enforce our terms of service, protect our rights and property, or ensure the safety of our customers or the public.
With your consent: We may share your information with other parties if you give us your explicit consent to do so.
You have certain rights regarding your personal information:
Access and correction: You can request a copy of the personal information we hold about you and ask for corrections or updates to be made.
Opt-out of marketing communications: You have the right to unsubscribe from our marketing emails at any time by following the instructions in the email.
Data deletion: You can request that we delete your personal information, subject to certain legal obligations to retain the data.
Withdraw consent: Where we process your information based on your consent, you have the right to withdraw that consent at any time.
We are committed to protecting your personal information. We use a variety of security measures, including encryption and firewalls, to safeguard your data from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Geysers International is a global company. If you are located outside of United States, your information may be transferred to and processed in United States or other countries where our service providers are located. We take appropriate measures to ensure your information is adequately protected when it is transferred to other jurisdictions.
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website.
If you have any questions about this privacy policy or our data practices, please contact us at:
Copyright © 2023 Geysers International - All Rights Reserved.
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